Terms of service

1. General Overview

Welcome to Mubarakpur Weavers (http://mubarakpurweavers.com/). This website is operated by our legal business entity, Mubarakpur Handloom Weaver Producer Company Limited, trading as Mubarakpur Weavers.

By visiting our website and/or purchasing from us, you engage in our โ€œServiceโ€ and agree to be bound by these Terms of Service, including all policies referenced herein.

We reserve the right to update, change, or replace any part of these Terms at any time without prior notice.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the website under supervision of a parent/guardian.

  • You provide accurate, current, and complete information while placing orders.

3. Product Information & Availability

We make every effort to display product details as accurately as possible. However:

  • Slight variations in color may occur due to lighting, photography, and screen settings.

  • As all products are handcrafted, minor variations are natural and part of the process.

  • Product availability is subject to stock.

  • We reserve the right to discontinue products or limit quantities at any time without notice.

4. Pricing & Payments

  • All prices are listed in INR unless stated otherwise.

  • Shipping charges are included in the product price.

  • We accept prepaid payment methods only (No Cash on Delivery).

  • Prices are subject to change without prior notice.

  • We reserve the right to cancel orders in case of pricing or technical errors.

5. Order Acceptance & Policies

  • Order Confirmation: Once you place an order, you will receive a confirmation. However, this does not guarantee acceptance. We reserve the right to cancel or refuse any order.

  • Cancellation Policy: Orders can be cancelled within 24 hours of placing the order. Post that or after dispatch, cancellation is not allowed.

  • Refund & Exchange:

    • Refunds are processed only after product return and quality inspection.

    • Exchanges are allowed within 7 days of delivery, subject to policy conditions.

6. Intellectual Property & User Conduct

All content on this website, including:

  • Logos

  • Images

  • Product designs

  • Text and graphics

are the property of Mubarakpur Weavers and protected under applicable laws.

You agree not to:

  • Use the website for unlawful purposes

  • Submit false or misleading information

  • Misuse exchange/return policies

7. Limitation of Liability & Governing Law

  • Mubarakpur Weavers shall not be liable for indirect damages, delays caused by courier services, or minor variations in products.

  • Our maximum liability shall not exceed the value of the purchased product.

  • These Terms are governed by the laws of India.

8. Contact Information

  • Legal Entity: Mubarakpur Handloom Weaver Producer Company Limited

  • Trade Name: Mubarakpur Weavers

  • Email: shop.mubarakpurweavers@gmail.com

  • Phone: +91 9793485400

  • Address: Pura Rani Mubarakpur, Azamgarh, Uttar Pradesh โ€“ 276404